How Chad’s Wicks handles visitor and customer data
Last updated: June 24, 2026. Chad’s Wicks operates under Endurance Ecom LLC and aims to collect only what is reasonably needed to run the store, support customers, process orders, improve the site, and keep the business secure.
Information we may collect
- basic browser, device, and approximate location data;
- page views, referral sources, clicks, cart or checkout events, and other site-usage events;
- order details, shipping details, contact details, and customer-support messages you voluntarily provide;
- email messages sent to support@chadswix.com;
- server logs used for uptime, fraud prevention, abuse monitoring, and security.
How information may be used
- to operate, improve, and secure the site;
- to process orders, shipping, returns, replacements, and customer support;
- to understand which products, pages, and offers help visitors most;
- to prevent fraud, misuse, chargebacks, or abuse;
- to comply with legal, tax, accounting, platform, payment, or fulfillment obligations.
Cookies, analytics, payments, and fulfillment
Chad’s Wicks may use cookies, analytics tools, ecommerce tools, payment processors, hosting providers, email tools, shipping carriers, and fulfillment partners such as print-on-demand vendors. Those providers may process information according to their own policies when needed to provide their services. Payment information is handled by the payment processor and is not stored directly by Chad’s Wicks.
Sharing and retention
We may share limited information with service providers that help us host, secure, analyze, sell, fulfill, ship, or support the store. We do not sell customer personal information. We keep information only as long as reasonably useful for operations, customer support, recordkeeping, compliance, tax/accounting needs, fraud prevention, or security.
Your choices
You can limit tracking by blocking cookies or using privacy controls in your browser. If you contact us and want a message or related personal information removed where practical, email support@chadswix.com. Some order, tax, fraud-prevention, or compliance records may need to be retained.
Children and policy changes
This site is not directed to children under 13. We may update this policy over time as the store, tools, vendors, or legal requirements change. Continued use of the site after updates means you accept the revised policy.